Starting from May 31, 2015, DIBAO implements the guaranteed store program to protect customer rights. When purchasing any product from Tan Thanh Trading Co., Ltd., customers will enjoy the following benefits:
1. 100% Genuine Products
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If a product is found to be non-genuine, of poor quality, of unknown origin, counterfeit, or imitated, the customer will be compensated 5 times the purchase amount of the product.
Furthermore, DIBAO guarantees that all components on your vehicle, such as the batteries, are imported dry-cell batteries, and all vehicle components are 100% genuine imported parts.
In case of any violation, DIBAO accepts paying 5 times the purchase price in compensation and taking back the purchased product.
2. Honest Sales
DIBAO electric bicycles and electric scooters import products from the world's most famous manufacturers—brands with many years of reputation—at accurate prices.
In addition, our company also provides affordable products. All products sold are described truthfully: budget items are sold at budget prices, premium items at premium prices. There is absolutely no misrepresentation or overcharging of customers.
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3. Price Guarantee
In addition, when purchasing any product at DIBAO ELECTRIC BICYCLES, you will enjoy our "PRICE Guarantee" policy.
If any product is more than 500,000 VND more expensive than at other official dealers or reputable sales companies, we will refund your money.
(The price guarantee applies for 2 weeks, as vehicle prices fluctuate due to imports and various other factors).
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