When customers trust and choose to purchase DIBAO products, they will receive exceptional benefits that few other companies besides ours can offer, such as:
1: All vehicle models are genuine products from world-renowned corporations, featuring stunning aesthetics and sharp craftsmanship down to the smallest component and detail. Every vehicle sold through our retail system is guaranteed to be 100% genuine; if any single part on the vehicle is counterfeit or of unclear origin, our company will compensate 5 times the product's value. This commitment remains valid throughout the 3-year warranty period. (Very few companies offer or honor such a commitment).
2: When purchasing a vehicle at the showroom's listed price, you never have to worry about overpaying because DIBAO will refund 100% of your purchase price and take back the vehicle if our price is more than 500,000 VND higher than elsewhere (for the exact same model). (No other place offers this guarantee).
3: Our company provides a 3-year product warranty and a 1-year battery warranty with new replacement even in cases of battery swelling, capacity degradation, customer misuse, or short-circuit burning. Any fault or breakdown qualifies for a 100% new replacement throughout the warranty period. (Other companies only offer a 6-month battery warranty, and if your battery swells or degrades, you end up paying out of pocket).
4: Whenever you encounter a breakdown on the road, simply pick up your phone and call us. Our roadside assistance team will arrive as quickly as possible and repair your vehicle 100% free of charge. DIBAO will dismiss any staff member who displays poor conduct or accepts money from customers during roadside rescue. The roadside assistance program applies throughout the entire warranty period.
5: Because all our vehicle models are genuine, replacement parts and accessories are always readily available. DIBAO replaces components at cost price—extremely affordable—and strives to complete replacements immediately upon customer request.
6: Throughout the warranty period, our company provides completely free vehicle maintenance for our customers at any time. Whenever your vehicle feels less than solid on the road, you can bring it to 330 Kham Thien, Hanoi, and we will service it completely free of charge—with no limit on the number of maintenance visits, as long as you have your warranty booklet and the vehicle is still under warranty.
Artists and Actors Who Chose DIBAO
Singer Phuong Ly with Her DIBAO Scooter
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Singer Phuong Ly Beside the DIBAO Gogolo
Famous Artists Trust and Ride DIBAO Electric Vehicles
When you trust and choose products at DIBAO, you will truly be treated like royalty. Everything is proven by more than:
- Over 200,000 likes on our fanpage without a single negative review.
- Over 30,000 customers have purchased products at DIBAO without a single complaint.
- Over 25,000 vehicles sold without receiving a single complaint regarding vehicle quality or authenticity.
- 5,000 phone orders paid in advance via bank transfer, with not a single customer failing to receive their vehicle or feeling dissatisfied due to scratches or defects. Of course, a few isolated cases of shipping scratches, damage, or faults are unavoidable—in such cases, our company sincerely apologizes and asks that you send the vehicle back to DIBAO; we will exchange it for a brand-new vehicle and DIBAO will cover 100% of all shipping costs.